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Identifying Actionable Targets to Improve Patient Satisfaction After Cardiac Surgery

  • Ko Bando
    Correspondence
    Address reprint requests to Ko Bando, MD, PhD, Department of Cardiac Surgery, The Jikei University School of Medicine, 3-25-8, Nishi-Shimbashi, Minato-ku, Tokyo, 105-8461, Japan.
    Affiliations
    Department of Cardiac Surgery, The Jikei University School of Medicine, Minato-ku, Tokyo, Japan
    Search for articles by this author
Published:September 24, 2022DOI:https://doi.org/10.1053/j.semtcvs.2022.09.005
      Enhanced preoperative education, high-quality informed consent and excellent communication between patients and surgeons is vital for improving patient satisfaction after cardiac surgery.
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      Linked Article

      • Patient Satisfaction Scores After Cardiac Surgery: Should They Be Risk-Adjusted?
        Seminars in Thoracic and Cardiovascular Surgery
        • Preview
          The Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) is a survey tool that quantifies patient satisfaction after hospitalization. We sought to interrogate our HCAHPS results in order to identify any association between preoperative health, type of operation, and postoperative outcomes, with patient satisfaction after cardiac surgery. Of 12,572 patients who underwent cardiac surgery between December 2012 and December 2019, 2587 patients (20.6%) completed the HCAHPS survey.
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